Under UK law, all gas work must be completed by registered professionals. Learn how our vetted installer verification protocol protects homeowners across Glasgow.
By law in the United Kingdom, anyone carrying out domestic gas work—including boiler replacements, pipework modifications, and flue installations—must be on the official Gas Safe Register. Working with unregistered contractors is illegal and invalidates home insurance policies and manufacturer boiler warranties.
The Online Boiler Company operates as a direct wholesale heating equipment supplier. We pair equipment supply with a network of vetted independent heating engineers. Before any engineer is approved to install on behalf of our customers, they must satisfy our 6-point verification protocol:
Continuous verification of individual and business registration on the official Gas Safe Register portal.
Mandatory public liability insurance policy verification on file, renewed annually.
Valid annual calibration certification for electronic flue gas combustion testing tools.
Every installation is formally notified to local authorities, generating an official Building Regulations Compliance Certificate.
Full completion of the boiler manufacturer Benchmark Commissioning Log Book on the day of installation.
Direct registration of extended manufacturer warranties (up to 12 years) with Worcester Bosch, Ideal, or Navien.
Every Gas Safe registered engineer carries an official photo ID card. When your installer arrives at your Glasgow home, you should expect to see:
Our customer support team is available to confirm installer credentials or discuss property requirements.
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